The Grand Arcade in Cambridge said they are “reviewing their policy”
A Cambridge shopping arcade has apologised to an 84-year-old woman told to lower the hood of her anorak because it breached a “no hood policy”.
Managers at Grand Arcade said sorry for “any stress” Peggy Harden, who walks with a stick, may have suffered when chastised by a security guard.
The shopping centre said it operated a “no hood policy” to “ensure a safe and enjoyable shopping experience”.
Mrs Harden’s husband Desmond said the actions were “absolutely ridiculous”.
Mrs Harden said: “I was quite amazed.
‘Shopping experience’
“If I had done something I don’t think I could have run very far.” … Continue Reading
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